The on-going success of any operation requires routine visits from their support team. The negotiated service agreement provides the necessary on-going support and includes:
Kitchen sanitation and food safety
Medical Nutrition Therapy (MNT) assessment
Menu & recipes analysis, reviews & staff training
Purchasing specifications for food and supplies
Budget analysis & compliance assistance
Quality Assessment & Process Improvement (QAPI) reviews
Survey preparation & management
Pre-survey review, plan of correction & training
Post-survey assistance, plan of correction implementation and staff training
Staff education & training
Dining programs evaluation and improvement
Providing quality consulting services to Skilled Nursing Communities, Assisted Living Centers, Group Homes and Congregate Living Centers
I specialize in providing consultation to independent and assisted living communities and group homes for adults and individuals with mental health and developmental disabilities. Congregate living centers for sub-acute long-term care require specialized clinical skills caring for their sub-acute physically compromised individuals. The individualized services I offer assist the owners, administrators and managers to maximize their time while navigating through the compliance process of licensing a new community, attaining regulatory and budgetary compliance for their already licensed and established communities. Available services include participation in development and implementation of nutritional services operational procedures, regulatory requirements compliance, staff training and education, menus and recipes.
As a health and nutrition expert I have extensive training and experience in nutrition, hydration, pressure ulcers and regulatory requirements. This career path prepared me to consult with malpractice attorneys, conducting records reviews and providing my expert opinion regarding nutrition, weight, and wound care management and hydration. I maintain a small and exclusive clientele of both defense and plaintiff attorneys and accept new clients based on case merit.
In targeted locations long term care organizations may find a pre-survey beneficial. Conducted in advance of a survey, pre-surveys allow organizations the opportunity to correct any potential deficiencies. Utilizing similar techniques to the state audit, an internal audit is conducted to identify potential areas of failure. In collaboration with the management team I analyze pre-survey data and participate in helping you develop solutions. Your staff will appreciate my hands-on approach during the implementation and training phase helps to achieve long long-term solutions.
Long-term care facilities having crisis situations, including a failed state survey, require a special person who can operate under extreme pressure and understand the human factor. By applying the appropriate management techniques, I have helped numerous organizations resolve their crisis situations. I understand the need to work at a rapid pace, train and mentor staff to help move them to the next level, and improve after-crisis retention. I never lose focus on the residents, the staff and the client's company goals and have an impressive track record in achieving both surveys and re-surveys substantial compliance ratings. My knowledge and compassion help me gain the respect of surveyors, managers and employees.